Customer support process to deploy the system when buying the product package of Lac Viet:
Train the system transfer
-Training, guiding customers using the SureHCS system by level: Board of Directors; Human Resource Managers; Technical experts; Employees …
– Training objectives: Decentralization and training help users deploy the system quickly, proficiently. Ensure stable system operation, independent of solution provider.
** Lạc Việt offers:
** Training content:
In order to help the management team focus on organizational models and management information in the system, the analysis and evaluation of information to take the initiative in the management of the organization as well as the user test under the room. Units and subordinate units in the process of exploiting and deploying the system
Helps to perform data entry operations, business vouchers that arise during the operation of the business, and collects and processes information entered into the database, as well as identifies and addresses errors. Removes data during system deployment
Assuming responsibility for monitoring the operation of the network and the general database of the system with the aim of supporting the maintenance and timely and accurate notification of the incident to the supplier. To find a quick and effective solution. Participate in system administration, security leadership, information maintenance
Warranty & System Maintenance
– When technical and operational requirements are met, support and maintenance services that satisfy end users will be critical.
– Understanding that, Lac Viet always gives customers the support service, the best maintenance to timely resolve all technical and professional questions to help ensure The system of the business always works well.